Shipping policy
We dispatch most orders the next day after the order has been placed.
We ship worldwide. Here are some estimations on how long shipments take and how much they cost.
We use expedited shipping for all USA and Canada orders.
- Ireland: 2-3 business days - €15.00
- Europe: 3-5 business days - €35.00
- United States of America 1-3 business days - €50
- Canada: 1-3 business days - €100.00
- Rest of the world: On average 7-10 business days - €70.00
We use expedited shipping for all USA and Canada orders.
- Ireland: 2-3 business days
- Europe: 3-5 business days
- United States of America
- Canada: 1-3 business days
- Rest of the world: On average 7-10 depending on where you live.
Returns and exchanges
We accept returns on all orders. Items must be unused. The customer must take responsibility of the return costs and we will provide a full refund on receipt of goods.
RETURN ADDRESS
Unit 7, Westown Woods, JOHNSTOWN, Co. Kildare, Ireland, W91DYC0
Are the products reusable or single use?
Our products can be used a number of times so long as they are carefully disassembled and reassembled. Ensuring the cardboard does not get wet is crucial if you plan to re-use the products. The bar comes with a plastic covering for the counter-top to protect it from spills. Similar coverings can be bought separately for the cart.
We can provide replacement parts for all the products should you wish to re-use your product but have damaged a piece.
Can the products be used outdoors?
Our products are designed for indoor events but they can be used outdoors in dry weather. It is also worth weighing/tying the products down if possible in windy weather.
Can you paint the cardboard?
We do not recommend painting our products as the paint can seep into the cardboard liner. The best way to colour the cart is with markers or pencils. We also offer a range of sticker packs for the cart. Custom stickers can be bought for all our products. Email us at info@cardboardcreations.ie to get a quote for your custom sticker.
How sturdy are the products/how much weight can they hold?
All our products are very sturdy and are ideal for serving snacks and drinks.
Each product holds the following weight.
Candy Cart - 30kgs/66lbs
Bar - 30kgs
Plinths - 20kgs
Ferris Wheel - 20kgs
Are the products easy to assemble?
Yes! All our products come with an assembly video that shows you each step of assembly. No tools or glue are required to assemble any of our products. Our email is always open if you have specific questions about assembly - info@cardboardcreations.ie
Are the products recyclable?
Yes! Our cardboard sheets are fully recyclable. They can even be recycled in a normal domestic bin.
Does the Ferris Wheel spin?
In order to make the Ferris Wheel safe we have designed the wheel not to spin. This is also to ensure your snacks and drinks stay safe in the baskets.
Is there assembly videos for all the products?
You can check our website www.cardboardcreate.com for assembly videos if you need help putting together your cardboard creation. If an assembly video is not yet on our website you can email us at info@cardboardcreations.ie and we will send you a set of detailed instructions.